Plain Portion

Introduction

Welcome to Plain Portion. These Terms and Conditions govern your use of the Plain Portion website (https://plainportion.food) and the services we provide. By accessing our website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

These Terms and Conditions were last updated on April 15, 2024.

Definitions

Throughout these Terms and Conditions, the following terms shall have the meanings assigned to them below:

• "Company," "we," "us," or "our" refers to Plain Portion, registered in the United Kingdom with registration number 55534542.
• "Services" refers to the makeup and visagiste services provided by Plain Portion, including but not limited to bridal makeup, editorial makeup, personal tutorials, and special occasion makeup.
• "Website" refers to the website operated by Plain Portion at https://plainportion.food.
• "Client," "you," or "your" refers to any person who accesses our Website or uses our Services.
• "Content" refers to all text, images, videos, audio, and other materials displayed on our Website or created during the provision of our Services.

Use of Our Website

Website Access

We grant you a limited, non-exclusive, non-transferable right to access and use our Website for personal, non-commercial purposes. You agree not to use our Website for any purpose that is unlawful or prohibited by these Terms and Conditions.

Account Registration

Some areas of our Website may require registration. When you register, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Age Restrictions

Our Website and Services are intended for users who are at least 16 years of age. By using our Website or Services, you confirm that you are at least 16 years old. If you are under 16, you may only use our Website and Services with the involvement and consent of a parent or guardian.

Prohibited Activities

When using our Website, you agree not to:

• Use the Website in any way that violates any applicable law or regulation
• Attempt to gain unauthorized access to any portion of the Website or any related systems or networks
• Use the Website to transmit any viruses, malware, or other malicious code
• Collect or harvest any personally identifiable information from the Website
• Impersonate or attempt to impersonate the Company, a Company employee, or another user
• Engage in any automated use of the system, such as using scripts to send comments or messages
• Interfere with, disrupt, or create an undue burden on the Website or the networks or services connected to the Website
• Attempt to bypass any measures of the Website designed to prevent or restrict access

Service Terms

Booking and Appointments

By booking our Services, you agree to the following terms:

• All bookings are subject to availability and confirmation by us.
• A booking is not confirmed until you receive a confirmation from us, either by email or in writing.
• For certain services (such as bridal makeup), a non-refundable deposit is required to secure your booking date. The deposit amount will be specified at the time of booking.
• Full payment is due according to the payment terms specified in your booking confirmation.

Cancellations and Rescheduling

Our cancellation policy is as follows:

• For standard appointments, cancellations must be made at least 48 hours in advance to avoid a cancellation fee.
• For bridal services, cancellations must be made at least 30 days in advance. Cancellations made less than 30 days before the event date will forfeit the deposit.
• No-shows will be charged the full service fee.
• Rescheduling is subject to availability and must be requested within the same timeframes as cancellations.
• We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, such as illness or emergency. In such cases, we will make every effort to notify you as soon as possible and reschedule your appointment or provide a full refund.

Service Delivery

When providing our Services, we will:

• Use professional-grade products and techniques appropriate for your skin type and preferences
• Arrive on time for scheduled appointments
• Provide the Services as described in your booking confirmation

You agree to:

• Arrive on time for scheduled appointments
• Inform us of any allergies, sensitivities, or medical conditions that might affect the provision of our Services
• Follow our pre-appointment preparation instructions, if provided
• Provide a suitable environment for on-location services, including adequate lighting and space

Trial Sessions

For bridal makeup services, we recommend a trial session before your wedding day. Trial sessions:

• Are not included in the standard bridal package unless explicitly stated
• Must be paid for separately
• Should be scheduled at least 3-6 weeks before your wedding date
• Cannot be refunded once completed

Payment and Pricing

Pricing

All prices listed on our Website are in GBP (British Pounds) and are subject to change without notice. We make every effort to ensure that prices displayed on our Website are accurate, but errors may occur. If we discover an error in the price of our Services, we will notify you and give you the option of confirming your booking at the correct price or canceling your booking without charge.

Payment Methods

We accept payment by credit card, debit card, bank transfer, and cash (for in-person payments only). All payment details provided must be valid and accurate. Payment processing is subject to the terms and conditions of our payment service providers.

Deposits

For certain services, particularly bridal makeup and large group bookings, we require a non-refundable deposit to secure your booking date. The deposit amount will be specified at the time of booking and will be deducted from your final invoice.

Late Payments

Late payments may incur additional charges. If your payment is not received by the due date, we reserve the right to cancel your booking and retain any deposit paid.

Intellectual Property

Website Content

All content on our Website, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, is the property of Plain Portion or our content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

Use of Our Content

You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit our Website or any portion of it unless expressly permitted by us in writing.

Your Content

If you submit content to our Website (such as reviews, comments, or testimonials) or share images of our work on social media, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.

Photography and Portfolio Rights

Unless otherwise agreed in writing, we reserve the right to use photographs taken during the provision of our Services for our portfolio, website, social media, marketing materials, and other promotional purposes. If you do not wish for your images to be used, please inform us in writing before your appointment.

Limitation of Liability

Service Quality

While we strive to provide the highest quality services, we cannot guarantee that our Services will meet your expectations or produce specific results. Makeup application is an art form, and results may vary based on individual factors such as skin type, environmental conditions, and personal preferences.

Allergic Reactions

We use professional-grade products that are generally safe for most skin types. However, we cannot be held liable for any allergic reactions or adverse effects resulting from the use of these products. It is your responsibility to inform us of any known allergies or sensitivities before your appointment.

Limitation of Damages

To the fullest extent permitted by law, in no event shall Plain Portion, its officers, directors, employees, or agents be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to your use of our Website or Services.

Cap on Liability

Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid by you to us for the specific service giving rise to the liability.

Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms and Conditions where such failure is a result of acts of nature (including fire, flood, earthquake, storm, hurricane, or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout, or interruption or failure of electricity or telephone service.

User Conduct and Responsibilities

Respectful Behavior

When interacting with our staff or using our Services, you agree to conduct yourself in a respectful and appropriate manner. We reserve the right to refuse service to anyone who behaves in an abusive, threatening, or inappropriate manner toward our staff or other clients.

Health and Safety

For the safety of our staff and other clients, you must not attend your appointment if you have any contagious illness or infection. If you arrive for an appointment with visible signs of a contagious condition, we reserve the right to cancel your appointment, and our standard cancellation policy will apply.

Accurate Information

You agree to provide accurate and complete information when booking our Services, including any relevant health information that may affect the provision of our Services. Failure to disclose relevant information may result in unsatisfactory service results, for which we cannot be held liable.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our Website. Your continued use of our Website or Services after any changes to these Terms and Conditions constitutes your acceptance of such changes.

We will make reasonable efforts to notify registered users of material changes to these Terms and Conditions by email or by posting a notice on our Website. However, it is your responsibility to review these Terms and Conditions periodically for changes.

Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

Dispute Resolution

Any dispute arising out of or relating to these Terms and Conditions, our Website, or our Services shall be resolved as follows:

1. We encourage you to contact us first to try to resolve the dispute informally.
2. If the dispute cannot be resolved informally, either party may initiate mediation with a mutually agreed-upon mediator.
3. If mediation is unsuccessful, the dispute shall be submitted to binding arbitration in accordance with the rules of the London Court of International Arbitration.
4. The arbitration shall take place in London, United Kingdom, and shall be conducted in English.
5. The decision of the arbitrator shall be final and binding on both parties.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Severability and Waiver

Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be deemed modified so that it is valid, legal, and enforceable to the maximum extent permitted by law.

Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Plain Portion.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices or agreements published by us on our Website, constitute the entire agreement between you and Plain Portion concerning your use of our Website and Services.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at: