Plain Portion

Introduction

Plain Portion ("we," "our," or "us") is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website plainportion.food, use our services, or communicate with us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

This policy was last updated on April 15, 2024.

Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third parties. The types of personal information we may collect include:

Personal Information You Provide

• Contact Information: Name, email address, postal address, phone number, and other similar contact information.
• Account Information: Username, password, and preferences associated with your account if you choose to create one.
• Service-Related Information: Details regarding your booking requests, appointments, makeup preferences, and feedback about our services.
• Payment Information: Credit card numbers, banking information, and billing addresses (note: payment processing is handled by secure third-party payment processors).
• Communications: Information you provide when you contact us with questions, feedback, or otherwise correspond with us.
• Photos and Images: Images you share with us for consultation purposes or that we take during service delivery with your consent.

Information Collected Automatically

• Device Information: Information about your computer, mobile device, or other device used to access our services, including IP address, browser type, operating system, and device identifiers.
• Usage Information: Information about how you use our website, such as the pages you visit, links you click, time spent on pages, and your interactions with the site.
• Location Information: General location information, such as the city from which you access our website.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies. For more information, please see our Cookie Policy section below.

Information from Third Parties

• Social Media: Information you make publicly available on social media platforms when you interact with our content or accounts.
• Business Partners: Information from our business partners, such as wedding planners or photographers who may share client information with us with your consent.
• Service Providers: Information from third-party service providers who help us operate our business and deliver services to you.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services

• Fulfilling your service requests and processing your appointments
• Managing your account and providing you with customer support
• Processing your payments and sending you invoices
• Communicating with you about your appointments, services, or inquiries
• Improving and developing our services and website
• Personalizing your experience and providing tailored content

Marketing and Communications

• Sending you marketing communications about our services, promotions, and events (if you've opted in)
• Delivering newsletters and educational content related to makeup and beauty
• Conducting surveys and collecting feedback about our services
• Managing our social media presence and responding to your comments and messages

Security and Legal Compliance

• Protecting the security and integrity of our website and services
• Detecting, preventing, and addressing fraud, unauthorized access, and other illegal activities
• Complying with legal obligations and responding to legal requests
• Enforcing our terms of service and other policies

Business Operations

• Analyzing trends and usage patterns to inform business decisions
• Managing our business operations and maintaining our records
• Evaluating potential business transactions, such as mergers or acquisitions

We process your personal information for these purposes based on one or more of the following legal grounds:

• To perform our contract with you
• For our legitimate business interests
• With your consent
• To comply with legal obligations

How We Share Your Information

We may share your personal information with the following categories of recipients:

Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Payment processors to process your payments
• Email service providers to send communications
• Cloud hosting and storage providers to store our data
• Analytics providers to help us understand website usage
• Customer relationship management systems to manage our client information

These service providers are contractually obligated to use your personal information only to provide services to us and in accordance with our instructions.

Business Partners

With your consent, we may share your information with business partners such as wedding venues, photographers, or event planners to coordinate services for your event.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

Aggregated or De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for marketing, advertising, research, or similar purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

Access and Correction

You have the right to access, update, or correct inaccuracies in your personal information. You can update many types of personal information through your account settings or by contacting us directly.

Data Portability

You may have the right to receive a copy of certain personal information we process about you in a structured, commonly used, and machine-readable format.

Deletion

You may request that we delete your personal information. Note that we may need to retain certain information for legitimate business or legal purposes.

Restriction of Processing

You may have the right to request that we restrict the processing of your personal information under certain circumstances.

Objection

You may have the right to object to our processing of your personal information based on our legitimate interests.

Withdrawal of Consent

Where we process your personal information based on your consent, you have the right to withdraw that consent at any time.

Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any marketing email we send, or by contacting us directly.

Cookies

You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy section below.

To exercise any of these rights, please contact us using the contact information provided at the end of this policy. Please note that these rights may be limited in some circumstances by applicable law.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please also remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Some security measures we employ include:

• Encryption of sensitive information
• Secure storage systems for personal data
• Regular security assessments and updates
• Staff training on data protection practices
• Access controls to limit who can access your information

In the event of a data breach that compromises your personal information, we will notify you and the relevant authorities as required by applicable law.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable considering our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

When we no longer need to use your personal information, we will either delete it from our systems or anonymize it so that it can no longer be associated with you.

Cookie Policy

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with the site.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

You can control and manage cookies in various ways. You can:

• Use our cookie consent tool when you first visit our website
• Adjust your browser settings to refuse cookies or alert you when cookies are being sent
• Delete cookies that are already stored on your device

Please note that if you disable cookies, some features of our website may not function properly.

Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

International Data Transfers

We are based in the United Kingdom, and your personal information may be transferred to, stored, or processed in countries outside of your country of residence. These countries may have data protection laws that differ from the laws of your country.

When we transfer your personal information to other countries, we take appropriate measures to ensure that your personal information receives an adequate level of protection in the countries to which it is transferred.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.