We're excited to hear from you! Whether you're interested in booking a service, have questions about our approach, or want to inquire about availability, our team is ready to assist you.
Studio 18o Carrie Lakes
Greenburgh, SW6 1LG
London, United Kingdom
+440792071289
Available Monday-Friday, 9am-6pm
Monday-Friday: 9am-6pm
Saturday: 10am-4pm
Sunday: Closed (Special appointments only)
We recommend booking bridal makeup services 6-9 months in advance, especially for peak wedding season (May-September). This ensures availability and allows time for a thorough trial session.
Yes, we offer on-location services throughout London and surrounding areas. Travel fees may apply depending on distance. For locations beyond 30 miles from our studio, special arrangements and additional fees will be discussed during consultation.
Our professional kit includes a curated selection of high-performance products from brands like Charlotte Tilbury, Pat McGrath, NARS, Make Up For Ever, and Kevyn Aucoin. We select products based on performance rather than brand loyalty and can accommodate specific product preferences or sensitivities when discussed in advance.
Service duration varies by type: Special occasion makeup typically takes 45-60 minutes, bridal makeup 60-90 minutes, and personal tutorials 2-3 hours. We recommend arriving with clean, moisturized skin to maximize your appointment time.
We require 48 hours' notice for standard appointments and 7 days for bridal services. Cancellations within these timeframes may incur a fee of 50% of the service cost. No-shows are subject to the full service fee. We understand emergencies occur and evaluate these situations on a case-by-case basis.
| Contact Method | Best For | Response Time | Available Hours |
|---|---|---|---|
| Phone Call | Urgent inquiries, quick questions | Immediate (during business hours) | Mon-Fri, 9am-6pm |
| Detailed inquiries, booking requests | Within 24 hours | Monitored daily | |
| Contact Form | Service inquiries, general questions | Within 24-48 hours | Available 24/7 |
| Social Media | Quick questions, portfolio viewing | Within 48 hours | Monitored weekdays |
| In-Person Visit | Consultations, product testing | Scheduled appointments only | Studio hours (see above) |
An initial meeting between client and makeup artist to discuss needs, preferences, and establish a plan for makeup services.
A preliminary makeup application, typically for bridal clients, to test and refine the proposed look before the actual event.
A collection of images and references that communicate desired makeup aesthetics, used during consultations to align visions.
Makeup services provided at the client's preferred location rather than at the artist's studio.
A partial payment made in advance to secure a booking date with a makeup artist, typically non-refundable.
A fee paid to reserve a makeup artist's services for a specific date, which may be applied toward the final service cost.
A small collection of products provided to clients for maintaining their makeup look throughout an event.
The scheduled start time for makeup services, particularly important for weddings and events with strict timelines.
